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Reduce Incoming Spam



If you have problems with excessive incoming Spam emails, there are several things you can do to reduce this activity.   The first step would be to examine the cause of the spam emails.  It could be that you have a website where your email address is published.  If this is the case it is highly recommended to ensure that your email address is not shown in any form of Text, but rather in an image.  This prevents spammers from harvesting your address automatically.

Aside from stopping the cause of your spam, the most effective method to reduce Spam would be to train your Spam filter by logging into Synergy Webmail. After logging into Synergy webmail you will be able to select Spam emails that were not identified as spam and click on "Report as Spam". This action will benefit your entire domain, and will also move the email to your Spam folder.

For more detailed information on how to train the Spam filter with Synergy see the following page:

Accessing Spam and Training Spam Filter

Another way you ensure that specific emails do not reach your Inbox would be to blacklist the sender of the email.

For instructions on Blacklisting/Whitelisting see the following page:

Whitelisting/Blacklisting

Also, in some cases, you may be receiving "Spoofing" emails. These are Spam emails that appear to be coming from your own domain or email address. If you believe you are a victim of spooging, send an email to support@simplicato.com with the subject "Spoofing Emails".   We can more than likely help reduce the amount of spoofing emails you receive.